Data protection policy

Prviacy policy

1. An overview of data protection


The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Thomas Korth
Cockerillstraße 69
52222 Stolberg, Deutschland

+49 2402 9500 0

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link:

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company. GmbH
Pappelallee 78/79
10437 Berlin

Telephone: 030 12053129

4. Data collection on our website


Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Registration on this website

You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.

To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.

We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.

5. Plugins and tools


Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at and in Google's privacy policy at

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of Google at

Data protection policy of IEM

The data protection policy set by IEM refers to all our business areas, in particular, internet and ehealth services. With the use of personal data, we of course work exclusively within the framework of the provisions set out in data protection law. In the following, we will inform you about the type, scope and purpose of collection and use of personal data.


Personal data protection

This applies to names, dates of birth, telephone numbers, email and residential addresses and other data which are used to identify a person.

IEM does not record any personal data without first gaining the consent of the person concerned.

For all of the data where consent has been given for recording, IEM guarantees the observance of internationally recognised standards of data protection. IEM ensures that their staff, who process the sensitive data, satisfy security and confidentiality standards.


Use of personal data

Below we explain how and when IEM collects and records personal data:

Registration is required to receive the IEM offered ehealth services or access the dealer forums. In addition, users need to authenticate themselves with a user name and password. Access will be denied if during the registration process the compulsory fields are not filled in.

IEM records personal data only for specific, limited purposes. The persons concerned are informed about this upon registration and for any other enquiries. This data is needed for normal business processes such as the delivery of products and services, or for billing purposes. We do also use this data in order to offer interesting products and services or simply to stay in touch with you.

Important: The information and personal data which is obtained by IEM customer service is used exclusively for troubleshooting customer issues and is otherwise kept confidential.

IEM stores the personal data for only as long as necessary and for the stated purposes in compliance with the statutory and ethical obligations in maintaining confidentiality.


Non-disclosure of personal data

IEM fundamentally avoids selling personal data to third parties, to distribute or to make otherwise accessible for either a fee or free of charge. In exceptional cases, personal data must however sometimes be passed to third parties. Partner companies may need, if necessary, personal data to be able to accomplish tasks for us, or on our behalf, which are in line with the underlying purpose of recording.

IEM will ensure that these partners comply, to an equivalent standard as IEM to data protection policy with high security standards. If necessary, we will contractually ensure that the given data will only be used for the expressed purposes as stated by IEM

IEM will only forward sensitive personal data, for example medical information, to third parties if the person concerned has previously and expressly for this purpose given their consent.

Consent for the disclosure of such data may at any time be revoked by the person concerned. In the event of revocation IEM will inform and request the third party to delete the data immediately.


Security and confidentiality

To ensure the security and confidentiality of the IEM online recorded personal data sets, IEM uses data networks which are equipped with standardised firewalls and password protection. IEM employees gain access to personal data only after completing careful training in dealing with sensitive data, and even then, only if required by your specific task. In addition, they are required to strictly observe the principles of security and confidentiality. Should an employee violate our security and confidentiality principles, appropriate disciplinary action will be taken. In addition, IEM staff are regularly monitored and tested about confidentiality principles and procedures. Although IEM can not 100% guarantee loss, misuse or alteration of data, we do everything in our power to avoid such incidents.


Data transmission and recording for intra-system and statistical purposes

For technical reasons, your Internet browser automatically transmits data to our web server when you access our website. It includes the date and time of access, the URL of the referring website, the called up file, amount of data sent, browser type and version, operating system and your IP address. This data is stored separately from other data within the framework of using our site. A mapping of this data to specific individuals is not possible. This data is evaluated for statistical purposes and then deleted.


Links to other sites

The presently described data privacy policy only applies to IEM web pages and excludes pages of third party websites. IEM refers to further interesting websites via links. We try to ensure as far as possible that the sites associated with the IEM website meet the highest demands. Given the nature of the World Wide Web it is not possible to guarantee the high standard of all websites that are hyperlinked through the IEM site. Also, no liability is taken for non-IEM web pages.



Right of information and public procedure catalogue

On request we will share with you in writing, according to the applicable law, whether and what personal data about you is stored with us. In addition and in accordance with statutory provisions, you have a right to the correction, blocking and deletion of such personal data. We have summarised the information and details according to § 4e BDSG in our public directory of procedures that we will gladly make available to you on request.


Contact IEM

Personal data will be collected by us when provided by you, for example, when you get in touch with us. We will use the personal data submitted this way exclusively for the purpose for which you made the data available when contacting us.

This information serves to substantiate and better improve the handling of your request. The communication of this information takes place expressly on a voluntary basis and with your consent. When this information is consented via the various communication channels (such as email address, phone number), you also agree that we may contact you via this communication channel in order to answer your concerns.


You can revoke your consent statements at any time in the future.

For questions or critical comments about our privacy policy, we ask you to please contact us. Your comments and suggestions for improvement are always welcome.
The contact details of our data protection supervisor can be found in the Legal Information.